Privacy policy

Hazırladığınız güncel Gizlilik Politikası metninin İngilizce çevirisi aşağıdaki şekildedir:

PRIVACY POLICY

Last Update: August 22, 2026

Vessino Home operates this store and website along with all related information, content, features, tools, products, and services (“Services”) to provide you with a customized shopping experience. Vessino Home uses the Shopify infrastructure to offer you these Services.

This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, shop, or communicate with us through the Services. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and sharing of personal information.

By using the Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

1. Personal Data We Collect or Process

“Personal data” refers to information that can directly or indirectly identify you. Anonymous data that cannot be linked to your identity is excluded from this scope.

Depending on your interaction with the Services and applicable regulations, we may collect personal data in the following categories:

  • Contact Information: Full name, billing and delivery address, phone number, e-mail address.

  • Financial Information: Credit/debit card information, payment method, payment confirmation, and transaction details (Note: Payment transactions are processed through our 256-bit SSL encrypted payment infrastructure iyzico and Shopify).

  • Account Information: Username, password, account preferences, and settings.

  • Transaction Information: Viewed products, items added to cart, favorites, purchase, return, exchange, and cancellation history.

  • Communication Records: Customer service requests, e-mail correspondence.

  • Device and Usage Information: IP address, browser type, device information, site usage data, and information collected through cookies and similar technologies.

2. Methods of Collecting Personal Data

We may collect personal data through the following ways:

  • Directly from you (when you create an account, place an order, or contact us)

  • Automatically (through cookies and similar technologies)

  • From our service providers (e.g., iyzico payment infrastructure, logistics companies)

  • From our business partners and third parties

3. Purposes of Using Personal Data

  • Provision and Improvement of Services: Processing orders, executing payment transactions, organizing shipping, managing return and exchange processes, account management, and providing a personalized shopping experience.

  • Marketing and Advertising: Campaign and promotion notifications, displaying ads tailored to your interests, cart abandonment reminders. (You can opt out of marketing communications at any time.)

  • Security and Fraud Prevention: Account verification, fraud detection, providing a secure shopping environment.

  • Legal Obligations: Responding to legal requests, meeting requests from official authorities, and ensuring compliance with regulations.

4. Sharing of Personal Data

Your personal data may be shared in the following circumstances:

  • With Shopify (for providing infrastructure and technical services)

  • With the licensed payment institution iyzico

  • With logistics and cargo companies

  • With IT and cloud service providers

  • With marketing and advertising business partners

  • With official authorities within the scope of legal obligations

Shopify is the service provider that powers our store's infrastructure and may act as a data processor/data controller in certain circumstances regarding the processing of personal data. For detailed information about Shopify's privacy practices: https://privacy.shopify.com

5. Children's Data

Our Services are not directed to children. We do not knowingly collect personal data from minors. If we become aware of such a situation, the relevant data will be deleted.

6. Data Security and Retention Period

Your personal data is protected by reasonable technical and administrative security measures. Your credit card information is not stored on our site.

Your data is retained for as long as necessary to maintain your account, fulfill legal obligations, and resolve potential disputes.

7. Your Rights (Under KVKK / Data Protection Laws)

To exercise your rights under the applicable data protection laws and to submit your requests, you can contact us at: info@vessinohome.com

8. International Data Transfer

Since the Shopify infrastructure is used, your personal data may be transferred to and processed on secure servers located abroad. These transfers are carried out in compliance with applicable data protection regulations.

9. Contact Information

  • Data Controller: FATIMA ÖZKAN (Vessino Home)

  • Address: Tekke Mah. Gökpınar Cad. No: 49 A Pamukkale / Denizli, Turkey

  • E-mail: info@vessinohome.com