Privacy Policy
Privacy Policy
Last Updated: February 28, 2026
Vessinohome operates this store and web system to provide you with a special shopping experience, along with all relevant information, content, features, tools, products, and services ("Services"). Vessinohome scales its Services to grow on the Shopify infrastructure.
This Privacy Policy explains how we collect, process, and share your personal data when you visit or use the Services, shop, or interact with us. In case of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and sharing of personal data.
By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.
1. Personal Data We Collect or Process
"Personal data" refers to information that can identify you directly or indirectly. Data that has been anonymized and is not associated with you does not fall into this category.
Depending on your interactions with the Services and legal requirements, we may collect personal data in the following categories:
Contact Information
Full Name
Billing and shipping address
Phone number
Email address
Financial Information
Credit/debit card information
Payment method
Payment history and transaction details
(Note: Payment transactions are processed through secure payment infrastructures and Shopify.)
Account Information
Username
Password
Account preferences and settings
Transaction Information
Viewed products
Products in cart
Favorites
Purchase, return, exchange, and cancellation history
Communication Records
Customer service interactions
Email correspondence
Device and Usage Information
IP address
Browser type
Device Information
Site usage data
Information through cookies and similar technologies
2. Methods of Collecting Personal Data
We may collect personal data in the following ways:
Directly from you (when you create an account, place an order, or contact us)
Automatically (through cookies and similar technologies)
From our service providers (e.g., payment infrastructure, logistics companies)
From our business partners and third parties
3. Purposes of Using Personal Data
Provision and Improvement of Services
Order processing
Processing payment transactions
Shipping
Processing returns and exchanges
Account management
Personalized shopping experience
Marketing and Advertising
Campaign and promotional notifications
Displaying advertisements relevant to your interests
Reminders for items in your cart
You can opt out of marketing communications at any time.
Security and Fraud Prevention
Account security
Fraud detection
Ensuring a secure shopping experience
Legal Obligations
Responding to legal requests
Complying with requests from official authorities
Adhering to regulations
4. Sharing of Personal Data
Your personal data may be shared in the following ways:
With Shopify (for infrastructure and technical service operation)
With payment providers
With logistics and shipping companies
With IT and cloud service providers
With marketing and advertising partners
With official authorities as required by law
Shopify is the service provider that powers our store's infrastructure and may hold a certain amount of personal data as a data controller. For detailed information on Shopify's privacy practices:
https://privacy.shopify.com
5. Children's Data
Our Services are not intended for children. We do not knowingly collect personal data from minors. If we become aware of such collection without parental consent, we will delete the relevant data.
6. Data Security and Retention Period
Personal data is protected by reasonable technical and administrative security measures. However, the complete security of data transmitted over the internet cannot be guaranteed.
Your data will be retained:
To maintain your account,
To fulfill legal obligations,
To resolve potential issues
for as long as necessary for these purposes.
7. Your Rights (Under KVKK and Applicable Legislation)
Under KVKK (Law No. 6698) and relevant legislation in Turkey, you may have the following rights:
To learn whether personal data is being processed
To request information if processed
To learn whether it is used for its intended purpose
To request correction
To request deletion or destruction
To request restriction of processing
To object
To request data portability
To exercise your rights, you can contact us at:
📧 info@vessino.com
8. International Data Transfer
As part of Shopify's services, personal data may be transferred to and processed on servers located outside of Turkey. These transfers are carried out in compliance with applicable data protection laws.
9. Amendments to the Privacy Policy
This Privacy Policy may be updated from time to time. The updated version will be published on the website and will indicate the effective date.
10. Contact Information
Data controller: Vessinohome
Address:
Gökpınar Caddesi No: 49
Denizli, 20160
Turkey
Email: info@vessino.com
You can contact us for any requests regarding your personal data.
